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Before starting the claim process we recommend preparing the following information:

“The majority of air travellers do not know about their
rights as passengers”

Our Newsarticles

FlightClaimEU Launches “Airflix”

FlightClaimEU Launches “Airflix” — A New Digital Platform for Travel Claims & Passenger Support Amsterdam / Bucharest – May 2026   FlightclaimEU, part of CCN Group, is proud to announce the launch of Airflix – ‘Netflix for travellers’, a dedicated travel claims service and passenger assistance platform developed to support brokers, agents, travel organizations, and passengers in managing flight disruption and compensation claims more efficiently. The new platform, accessible through FlightclaimEU Platform, reflects CCN’s continued investment in technology-driven claims management solutions and customer-centric digital services. As passenger expectations and regulatory requirements continue to evolve, airlines and travel operators are facing increasing pressure to provide fast, transparent, and compliant claims handling processes. FlightclaimEU addresses these challenges by offering a streamlined digital environment where passengers can easily submit and track claims related to flight delays, cancellations, denied boarding, baggage disruptions, and other aviation-related incidents. CCN has extensive experience in automated claims management

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Travel restrictions in the pandemic

The changes caused by the corona pandemic affect many areas of life. Difficulties arise here especially by traveling. To offer as much freedom of movement as possible, the EU-States have agreed on a uniform procedure.

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