FlightClaim

Claim your compensation with us for flight delays, cancellations and denied boarding.
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BaggageClaim

Claim your compensation with us for baggage delay, loss and damage.
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TaxClaim

Claim your airport tax refund with us for unused and cancelled tickets.
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What we do

We believe in a world where travellers do not have to suffer because of the stronger position of the airline. We raise awareness about passenger rights and use our expertise to help passengers secure their compensation by handling their claims cases and winning legal battles on their behalf. Our approach is based on our passion to provide our customers with a fast and easy-to-use service. Hence we offer our service based on state-of-the-art, customer friendly IT solutions. Welcome to our modern world, where passengers are no longer the weaker party and can stand up for their rights effectively!

FlightClaim

Our FlightClaim service offers full claims handling for air passengers affected by delayed flights, cancellations and denied boarding. If necessary, we will go to court for any passenger with a valid flight compensation claim and we don’t charge for our service until we have won the case.

BaggageClaim

Our BaggageClaim service will help you secure your compensation and reimbursement (for replacement items) for delayed, lost or damaged baggage by formulating the right legal arguments that are proven to succeed and if neccessary, by having the discussion all over again on a legal level.

TaxClaim

Our TaxClaim service will recover all pre-paid taxes included in the price of your booking if you did not take the flight you booked – even, if you purchased a “non-refundable” ticket. You are eligible for a refund in such a case, irrespective of your reasons for not taking the flight.

Our statistics

23,588

Claims handled

92%

Overall success rate

€ 416

Average compensation

9

Service localizations