Baggage rights

Feel like learning more about your baggage rights?

Read our brief, easy-to-understand overview below

Ever wondered who is responsible for your precious baggage after you part with it at the airport? The airline takes responsibility for any checked baggage you trust them with, giving you a legal right for reimbursement, up to €1300. This covers damaged baggage, loss of baggage, and also expenses they induce by delaying your baggage. Even damaged hand luggage is covered by it, if the damage is the direct fault of the airline. As of now, 152 countries had ratified the Warsaw Convention and 120 countries the Montreal Convention, which currently regulate air baggage transport – this means their applicability extends well beyond EU boundaries. Find out how this relates to your claim below!

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Check your eligibility

Find out whether your flight claim meets the requirements below
Delays
Eligible for reimbursement of induced additional expenses. This is in most cases limited to purchasing essential replacement items for for the baggage contents, and receipts must be presented. Best chance of receiving reimbursement if Property Irregularity Report (PIR) was submitted within 7 days of the arrival.
Damage and missing contents
Eligible for compensation if it can be proven that the damage and/or loss of contents had occurred while the checked baggage was handled by the airline and its partners (usually via the provision of photos). Hand luggage only eligible if the damage is the direct fault of the airline. Best chance of receiving compensation if Property Irregularity Report (PIR) was submitted within 7 days of the arrival.
Loss
Eligible for compensation for all baggage checked in for transportation in the aircraft hold. A Property Irregularity Report (PIR) must have been submitted before the submission of the baggage claim. Baggage is officially considered lost 21 days after the date of the arrival.

Compensation limit

Airlines are legally required to provide monetary compensation and/or reimbursement in the above cases up to 1131 Standard Drawing Rights (SDR), which is a currency with a conversion rate to other currencies that the International Monetary Fund (IMF) updates on a daily basis. It is currently equivalent to about €1300.

Compensation calculator

Answer a few simple questions to see how much you could claim!
My baggage was affected by

Delay

Damage & missing contents

Loss

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The cumulative value of the damaged baggage or items was

Your cumulative value of the damaged baggage or items was: €[item-400_quantity].



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I have incurred extra expenses of

You have incurred extra expenses of: €[item-408_quantity].



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I have incurred extra expenses of

You have incurred extra expenses of: €[item-410_quantity].



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I have incurred extra expenses of

You have incurred extra expenses of: €[item-412_quantity].



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The cumulative value of the missing baggage or items was

Your cumulative value of the missing baggage or items was: €[item-414_quantity].



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You could be entitled to a total compensation

Important: If your cumulative value of the damaged baggage or items exceeds €1300, you are entitled to a maximum of €1300.

Summary

Description Information Quantity Price
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Total :
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Saves time: we cover the complete claims handling process.
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Consult
*This service offers advice by assessing whether the rejection of a flight, baggage or airport tax claim is legally justified.

ALL-IN

SECOND OPINION*

Swift & easy-to-use: fine-tuned for the best experience!
Swift & easy-to-use: fine-tuned for the best experience!
High success rate: let us find the winning arguments!
High success rate: let us find the winning arguments!
Saves time: we cover the complete claims handling process.
Saves time: we cover the complete claims handling process.
Your claim is in the right hands: we offer in-house legal expertise and experience.
Your claim is in the right hands: we offer in-house legal expertise and experience.
No cure - no pay principle: only pay when you gain!
No cure - no pay principle: only pay when you gain!
Claim Now
Consult
*This service offers advice by assessing whether the rejection of a flight, baggage or airport tax claim is legally justified.