Claim your compensation
Affected by a flight delay, cancellation, or denied boarding? Get up to €600 compensation per person!
Our services
Flightclaim
Most of air travellers do not know what their passenger rights are
In this case however, awareness can truly turn a profit – our knowledge and experience can help you claim up to €600 compensation per person.
It is our mission to support you as a passenger by handling your claim. Not only does our experience strengthen your position, but it also provides you with a swift, easy-to-use and simple claims process. Airlines have a habit of blaming the disruption on the weather or on technical issues, referring to these circumstances to reject claims.
Technical issues – however, can rarely be proven to fall outside of the responsibility of the airline, and we will use meteorological records to dispute their statements about the weather. You can trust us to come up with the winning arguments. By filing your claim, you are investing in the future – with no claims, there is little incentive for airlines to improve their services.
By using our services, you are enlisting the help of our team of world-leading travel regulation experts.
TaxClaim
Missed your flight or decided not to go after all?
Whether you’ve just gotten stuck in traffic or your skiing holiday was cancelled, we can help you get a refund.
See, there is some good even in this situation, and it is worth fighting for. When you ask them for a refund, the airline will often insist that your ticket is a 100% non-refundable. What they will not mention however, is that it is always possible to get refunded for the airport taxes that had been included in the price of your unused ticket.
The specific rate depends on the country of departure, and we are glad to say that it can go up to 25% of your ticket price! Click here to read more about the conditions.
You can trust us to provide you with a swift, easy-to-use and simple claims process and get refunded before you know it. Our “no cure – no pay” policy also applies to our TaxClaim service, and we only charge a 25€ administration fee for your succesful refunds.
BagageClaim
It can often feel as if baggage issues had recently become a fully intended feature of air travel.
Be it your elegant business attire, your treasured instrument, important medication, sports gear or even just the essential necessities and clothes, it is always an equally frustrating experience to walk away from the carousel empty-handed.
What we cover
Packed your bag so full that it threatened to burst? Don’t worry – we believe you that all the contents were absolutely necessary. In fact, European legislation agrees too – it sets a strict liability for the airline for losing or damaging whatever it was that you checked in, with reimbursements going up to €1300 – even plus expenses due to baggage delays are covered. It is our mission to support you as a passenger by handling your claim. Not only does our experience strengthen your position, but it also provides you with a swift, easy-to-use and simple claims process. You do not need a travel insurance to be eligible, all you need is for the baggage problem to have occurred within three years.
Our offer
You can trust us to come up with the winning arguments. Our experts will evaluate your claim, advise you about the amount of compensation, and secure it for you from the airline. By filing your claim, you are investing in the future – with no claims, there is little incentive for airlines to improve their services.
Choose the service that best suits your needs
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All-in
Second opinion *
Swift & easy-to-use: fine-tuned for the best experience!
High success rate: let us find the winning arguments!
Saves time: we cover the complete claims handling process.
Your claim is in the right hands: we offer in-house legal expertise and experience.
No cure - no pay principle: only pay when you gain!
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* This service offers advice by assessing whether the rejection of a flight, baggage or airport tax claim is legally justified.
Our Newsarticles
Travel restrictions in the pandemic
June 10, 2025
The changes caused by the corona pandemic affect many areas of life. Difficulties arise here especially by traveling. To offer as much freedom of movement as possible, the EU-States have agreed on a uniform procedure.
30-day free Border Insurance for Ukrainian drivers who will come to Poland
March 31, 2025
As CCN,
our warm thoughts are with Ukraine at this time.
FlightClaimEU: Passengers´Rights Explained
March 31, 2025
Understanding Passengers’ Rights in Flight Delays: Recent EU Court Ruling Explained – Proactive Booking, Compensation Criteria, and Check-In Obligations Clarified.
