Your rights as a delayed flight passenger - FlightClaimEU
page-template,page-template-full_width,page-template-full_width-php,page,page-id-17473,ajax_fade,page_not_loaded,,qode-title-hidden,qode-child-theme-ver-1.0.0,qode-theme-ver-12.0.1,qode-theme-bridge,wpb-js-composer js-comp-ver-7.0,vc_responsive
Enclosed please find the FlightClaimEU General Terms & Conditions. It is possible to read the text below or print the document.

Article 1: Definitions

  1. Claim: claim from a claimant on the basis of Regulation 261/2004.
  2. Claimant: every natural person, as stated by the client, making a claim.
  3. Debtor: the party owing a debt to the client.
  4. Client: every natural and/or legal person, his/her representative(s), authorised agent(s), successor(s) in title and/or heir(s) who has/have entered into an agreement with FlightClaimEU or who has/have instructed FlightClaimEU on behalf of the claimant(s) stated by him.
  5. Agreement: the agreement to which the client is bound after acceptance of these general terms and conditions.
  6. FlightClaimEU: the private limited company CCN B.V., with its registered office and principal place of business in Amsterdam, The Netherlands.
  7. Internet site of FlightClaimEU that offers airline passengers various options to exercise their rights, based on Regulation 261/2004.
  8. FOP: Flight Observation Pack containing (if available) relevant flight, airport, press and weather data for a specific flight on a specific day.
  9. No win-no fee rate: costs for the client and/or claimant(s) depending on the result achieved. If no positive result is achieved, no costs are charged for the services that have been provided on a no win-no fee basis. This only applies if explicitly indicated.
  10. Refund desk: service where a claim can be submitted to FlightClaimEU.

Article 2: General

  1. These general terms and conditions apply to all agreements between FlightClaimEU and the client and/or claimant(s), insofar as these conditions have not been explicitly derogated from by agreement in writing by the parties.
  2. FlightClaimEU is at all times entitled to make changes to these general terms and conditions, except for the provisions as stipulated in Section 6:236, subsection i, of the Dutch Civil Code.
  3. Insofar as FlightClaimEU, in the performance of the agreement, uses an intermediary/intermediaries and/or third party/parties, these general terms and conditions also apply to this/these intermediary/intermediaries and/or third party/parties.
  4. FlightClaimEU reasonably endeavours to perform to the best of its knowledge and ability.
  5. FlightClaimEU treats all personal information of the client confidentially and will not provide these to third parties. For more information please consult our privacy statement.
  6. FlightClaimEU does not provide for any guarantees concerning a positive result.
  7. All communication is conducted via the online dossier or via the client’s e-mail address held on record by FlightClaimEU.

Article 3: Agreements

  1. All offers, made in whatever form, are without obligation and merely serve as an invitation to enter into an agreement, unless FlightClaimEU states otherwise.
  2. An agreement is only formed if and insofar as the agreement has been confirmed by FlightClaimEU in writing, by means of an e-mail or otherwise, or when FlightClaimEU has performed the agreement.
  3. By entering into an agreement with FlightClaimEU, the client declares that he/she is entitled to enter into this agreement or to issue the instruction on behalf of the (fellow) claimant(s) indicated by him.
  4. FlightClaimEU is entitled to decide against entering into an agreement or to refuse a client and/or claimant(s), without stating the reasons. In that event, FlightClaimEU will notify the client thereof as soon as possible.
  5. FlightClaimEU reserves the right to terminate (part of ) the agreement and/or (part of) the agreement on the basis of the Montreal Convention in the event of a situation which prevents a proper performance of the agreement, a situation which makes the relation with the client unworkable or at the discretion of FlightClaimEU.
  6. FlightClaimEU is not obliged to fulfil an obligation for the client and/or claimant(s), if it is impeded in doing so as a result of a circumstance which is not attributed to FlightClaimEU, nor if FlightClaimEU is accountable for it by law, juristic act or generally accepted standards
  7. All agreements concluded with FlightClaimEU are governed by Dutch law.

Article 4: Obligations of the client

  1. The client is obliged to provide FlightClaimEU with all necessary data or information in advance or after filing a claim at FlightClaimEU’s request. The information provided by the client to FlightClaimEU must be truthfully. FlightClaimEU can in no way be held liable for the information being incorrect.
  2. The client must in all cases fully cooperate in order to secure the successful settlement of the claim.
  3. The client must not directly and individually communicate with the airline. FlightClaimEU can in no way be held liable for consequences arising from these actions.
  4. The client is obliged to notify FlightClaimEU of any communication with the airline within seven days.
  5. It is not allowed for the client to hand over the claim to another third party.

Article 5: Rate and payment

  1. All amounts or prices of FlightClaimEU are expressed in Euros and are inclusive of any applicable VAT, unless explicitly indicated otherwise in writing.
  2. The no win-no fee rate is 25% of the full (claim) amount to which the client and/or claimant(s) is/are entitled on the basis of section 7 of Regulation 261/2004. It should be emphasized that the no win-no fee rates (may) differ. The foregoing then also means that if, for process-economic reasons, a claim must be handled by another division, the rate may also change. The client is charged the no win-no fee rate, if the debtor has effected payment to FlightClaimEU, directly to the client, claimants(s) or to the (legal expenses) insurer or any other third party/parties on the basis of Regulation 261/2004 or the Montreal Convention.
  3. In addition to the provisions referred to in the previous paragraph, the client is charged € 25 administration costs per claimant. It should be emphasized that the administration costs (may) differ in exceptional circumstances.
  4. As soon as FlightClaimEU has accepted a claim, an agreement has been formed between FlightClaimEU, the client and the claimant(s). From that moment on, FlightClaimEU is entitled to charge the debtor statutory interest and adverse costs incurred by FlightClaimEU, including (but not limited to) (extra)judicial (collection) costs, court fees, costs of service, bailiff’s costs, authorised representative’s fees, additional fees and other costs incurred.
  5. As soon as FlightClaimEU has succeeded in handling a claim, the agreed share will be transferred to the bank of the client within 14 days after effectively receiving the money.
  6. In the case the client gets payed directly by the airline, the client is obliged to pay FlightClaimEU the agreed owed amount. The latter meaning that FlightClaimEU is entitled to collect the administration costs, as well as the 25% of the full (claim) amount, but also any additional costs including (but not limited to) (extra)judicial (collection) costs, money transfer costs, court fees, costs of service, bailiff’s costs, authorised representative’s fees, additional fees and other costs incurred. This payment must be due within seven days after receiving the payment by the airline.
xosotin chelseathông tin chuyển nhượngcâu lạc bộ bóng đá arsenalbóng đá atalantabundesligacầu thủ haalandUEFAevertonxosofutebol ao vivofutemaxmulticanaisonbethttps://bsport.fithttps://onbet88.ooohttps://i9bet.bizhttps://hi88.ooohttps://okvip.athttps://f8bet.athttps://fb88.cashhttps://vn88.cashhttps://shbet.atbóng đá world cupbóng đá inter milantin juventusbenzemala ligaclb leicester cityMUman citymessi lionelsalahnapolineymarpsgronaldoserie atottenhamvalenciaAS ROMALeverkusenac milanmbappenapolinewcastleaston villaliverpoolfa cupreal madridpremier leagueAjaxbao bong da247EPLbarcelonabournemouthaff cupasean footballbên lề sân cỏbáo bóng đá mớibóng đá cúp thế giớitin bóng đá ViệtUEFAbáo bóng đá việt namHuyền thoại bóng đágiải ngoại hạng anhSeagametap chi bong da the gioitin bong da lutrận đấu hôm nayviệt nam bóng đátin nong bong daBóng đá nữthể thao 7m24h bóng đábóng đá hôm naythe thao ngoai hang anhtin nhanh bóng đáphòng thay đồ bóng đábóng đá phủikèo nhà cái onbetbóng đá lu 2thông tin phòng thay đồthe thao vuaapp đánh lô đềdudoanxosoxổ số giải đặc biệthôm nay xổ sốkèo đẹp hôm nayketquaxosokq xskqxsmnsoi cầu ba miềnsoi cau thong kesxkt hôm naythế giới xổ sốxổ số 24hxo.soxoso3mienxo so ba mienxoso dac bietxosodientoanxổ số dự đoánvé số chiều xổxoso ket quaxosokienthietxoso kq hôm nayxoso ktxổ số megaxổ số mới nhất hôm nayxoso truc tiepxoso ViệtSX3MIENxs dự đoánxs mien bac hom nayxs miên namxsmientrungxsmn thu 7con số may mắn hôm nayKQXS 3 miền Bắc Trung Nam Nhanhdự đoán xổ số 3 miềndò vé sốdu doan xo so hom nayket qua xo xoket qua xo so.vntrúng thưởng xo sokq xoso trực tiếpket qua xskqxs 247số miền nams0x0 mienbacxosobamien hôm naysố đẹp hôm naysố đẹp trực tuyếnnuôi số đẹpxo so hom quaxoso ketquaxstruc tiep hom nayxổ số kiến thiết trực tiếpxổ số kq hôm nayso xo kq trực tuyenkết quả xổ số miền bắc trực tiếpxo so miền namxổ số miền nam trực tiếptrực tiếp xổ số hôm nayket wa xsKQ XOSOxoso onlinexo so truc tiep hom nayxsttso mien bac trong ngàyKQXS3Msố so mien bacdu doan xo so onlinedu doan cau loxổ số kenokqxs vnKQXOSOKQXS hôm naytrực tiếp kết quả xổ số ba miềncap lo dep nhat hom naysoi cầu chuẩn hôm nayso ket qua xo soXem kết quả xổ số nhanh nhấtSX3MIENXSMB chủ nhậtKQXSMNkết quả mở giải trực tuyếnGiờ vàng chốt số OnlineĐánh Đề Con Gìdò số miền namdò vé số hôm nayso mo so debach thủ lô đẹp nhất hôm naycầu đề hôm naykết quả xổ số kiến thiết toàn quốccau dep 88xsmb rong bach kimket qua xs 2023dự đoán xổ số hàng ngàyBạch thủ đề miền BắcSoi Cầu MB thần tàisoi cau vip 247soi cầu tốtsoi cầu miễn phísoi cau mb vipxsmb hom nayxs vietlottxsmn hôm naycầu lô đẹpthống kê lô kép xổ số miền Bắcquay thử xsmnxổ số thần tàiQuay thử XSMTxổ số chiều nayxo so mien nam hom nayweb đánh lô đề trực tuyến uy tínKQXS hôm nayxsmb ngày hôm nayXSMT chủ nhậtxổ số Power 6/55KQXS A trúng roycao thủ chốt sốbảng xổ số đặc biệtsoi cầu 247 vipsoi cầu wap 666Soi cầu miễn phí 888 VIPSoi Cau Chuan MBđộc thủ desố miền bắcthần tài cho sốKết quả xổ số thần tàiXem trực tiếp xổ sốXIN SỐ THẦN TÀI THỔ ĐỊACầu lô số đẹplô đẹp vip 24hsoi cầu miễn phí 888xổ số kiến thiết chiều nayXSMN thứ 7 hàng tuầnKết quả Xổ số Hồ Chí Minhnhà cái xổ số Việt NamXổ Số Đại PhátXổ số mới nhất Hôm Nayso xo mb hom nayxxmb88quay thu mbXo so Minh ChinhXS Minh Ngọc trực tiếp hôm nayXSMN 88XSTDxs than taixổ số UY TIN NHẤTxs vietlott 88SOI CẦU SIÊU CHUẨNSoiCauVietlô đẹp hôm nay vipket qua so xo hom naykqxsmb 30 ngàydự đoán xổ số 3 miềnSoi cầu 3 càng chuẩn xácbạch thủ lônuoi lo chuanbắt lô chuẩn theo ngàykq xo-solô 3 càngnuôi lô đề siêu vipcầu Lô Xiên XSMBđề về bao nhiêuSoi cầu x3xổ số kiến thiết ngày hôm nayquay thử xsmttruc tiep kết quả sxmntrực tiếp miền bắckết quả xổ số chấm vnbảng xs đặc biệt năm 2023soi cau xsmbxổ số hà nội hôm naysxmtxsmt hôm nayxs truc tiep mbketqua xo so onlinekqxs onlinexo số hôm nayXS3MTin xs hôm nayxsmn thu2XSMN hom nayxổ số miền bắc trực tiếp hôm naySO XOxsmbsxmn hôm nay188betlink188 xo sosoi cầu vip 88lô tô việtsoi lô việtXS247xs ba miềnchốt lô đẹp nhất hôm naychốt số xsmbCHƠI LÔ TÔsoi cau mn hom naychốt lô chuẩndu doan sxmtdự đoán xổ số onlinerồng bạch kim chốt 3 càng miễn phí hôm naythống kê lô gan miền bắcdàn đề lôCầu Kèo Đặc Biệtchốt cầu may mắnkết quả xổ số miền bắc hômSoi cầu vàng 777thẻ bài onlinedu doan mn 888soi cầu miền nam vipsoi cầu mt vipdàn de hôm nay7 cao thủ chốt sốsoi cau mien phi 7777 cao thủ chốt số nức tiếng3 càng miền bắcrồng bạch kim 777dàn de bất bạion newsddxsmn188betw88w88789bettf88sin88suvipsunwintf88five8812betsv88vn88Top 10 nhà cái uy tínsky88iwinlucky88nhacaisin88oxbetm88vn88w88789betiwinf8betrio66rio66lucky88oxbetvn88188bet789betMay-88five88one88sin88bk88xbetoxbetMU88188BETSV88RIO66ONBET88188betM88M88SV88Jun-68Jun-88one88iwinv9betw388OXBETw388w388onbetonbetonbetonbet88onbet88onbet88onbet88onbetonbetonbetonbetqh88mu88Nhà cái uy tínpog79vp777vp777vipbetvipbetuk88uk88typhu88typhu88tk88tk88sm66sm66me88me888live8live8livesm66me88win798livesm66me88win79pog79pog79vp777vp777uk88uk88tk88tk88luck8luck8kingbet86kingbet86k188k188hr99hr99123b8xbetvnvipbetsv66zbettaisunwin-vntyphu88vn138vwinvwinvi68ee881xbetrio66zbetvn138i9betvipfi88clubcf68onbet88ee88typhu88onbetonbetkhuyenmai12bet-moblie12betmoblietaimienphi247vi68clupcf68clupvipbeti9betqh88onb123onbefsoi cầunổ hũbắn cáđá gàđá gàgame bàicasinosoi cầuxóc đĩagame bàigiải mã giấc mơbầu cuaslot gamecasinonổ hủdàn đềBắn cácasinodàn đềnổ hũtài xỉuslot gamecasinobắn cáđá gàgame bàithể thaogame bàisoi cầukqsssoi cầucờ tướngbắn cágame bàixóc đĩaAG百家乐AG百家乐AG真人AG真人爱游戏华体会华体会im体育kok体育开云体育开云体育开云体育乐鱼体育乐鱼体育欧宝体育ob体育亚博体育亚博体育亚博体育亚博体育亚博体育亚博体育开云体育开云体育棋牌棋牌沙巴体育买球平台新葡京娱乐开云体育mu88qh88